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Adding the Messenger Widget to a Non-GoSite Website
Adding the Messenger Widget to a Non-GoSite Website

How to generate the Messenger widget code for websites hosted outside of GoSite

GoSite Support avatar
Written by GoSite Support
Updated over a week ago

If you decide to host your website outside of GoSite you can add the GoSite Messenger widget to your website by using the Messenger widget code. This article will walk you through how to locate the code.


Which device are you using?


Locating and copying the Messenger widget code from your computer

  1. Log in to GoSite on your computer.

  2. Click the icon in the top right corner.

  3. Select "Manage My Business."

  4. Scroll down and click "Messenger" (under "Product Settings").

  5. Your embed code will be located at the top of the "Business Messenger" section, labeled "Embed Chat."

  6. Click the overlapping squares icon to copy your Messenger widget code.

Note: The Messenger widget is compatible with WordPress, Shopify, Wix, and Squarespace Premium.

If you are adding the Messenger widget yourself to a Wordpress website, you will need to add the "Tracking Code Manager" plugin, activate it, add the Messenger widget code through the plugin, and make sure it is added before the </head> tag across all pages.


Locating and sending the Messenger widget code from your iPhone

  1. Log in to GoSite on your iPhone.

  2. Tap the "Menu" icon in the bottom right.

  3. Select "Manage Business."

  4. Select "Messenger" (at the bottom of the menu).

  5. Click the "Send Widget Embeded Code By Email" button to send the code to yourself or your website provider.

    Note: The Messenger widget is compatible with WordPress, Shopify, Wix, and Squarespace Premium.

    If you are adding the Messenger widget yourself to a Wordpress website, you will need to add the "Tracking Code Manager" plugin, activate it, add the Messenger widget code through the plugin, and make sure it is added before the </head> tag across all pages.


Locating and sending the Messenger widget code from your Android phone

  1. Log in to GoSite on your Android.

  2. Tap the three-line menu icon in the top left.

  3. Select "Manage Business."

  4. Select "Messenger" (at the bottom of the menu).

  5. Click the "Send Widget Embeded Code By Email" button to send the code to yourself or your website provider.

    Note: The Messenger widget is compatible with WordPress, Shopify, Wix, and Squarespace Premium.

    If you are adding the Messenger widget yourself to a Wordpress website, you will need to add the "Tracking Code Manager" plugin, activate it, add the Messenger widget code through the plugin, and make sure it is added before the </head> tag across all pages.


Still need help?

Visit us at gosite.com to chat, or email us at [email protected].

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