Have a new credit or debit card and need to update your billing information with GoSite? This article will show you how, without having to contact GoSite Support!


Which device are you using?


Updating your payment method from your computer

You can either click this link to be taken to the page of your account where you can update your payment information (this will only work if you are already signed in to GoSite on your computer), or follow the steps below to navigate there on your own.

  1. Log in to GoSite from your computer.

  2. Click the profile icon in the top right.

  3. Select "My Account."

  4. Select "Products & Billing" (under "Account Settings").

  5. Your subscription details will be at the top of the page.

  6. Scroll to the bottom of the page.

  7. To edit an existing payment method, click the arrow in the top right corner of the debit or credit card you would like to update and select "Edit."

    Click the card information to edit the card.

    Click the "Add New" button to add a backup payment method.

    Fill out your card information, then click the "Add" button.

  8. Alternatively, you can select "+ Add Payment Method" to add a new payment method to your account.


Updating your payment method from your mobile phone

You can either click this link to be taken to the page of your account where you can update your payment information (this will only work if you are already signed in to the GoSite app), or follow the steps below to navigate there on your own.

  1. Log in to GoSite on your mobile phone.

  2. Tap the three-line menu icon (bottom right for iPhone, top left for Android).

  3. Select "My Account."

  4. Select "Products."

  5. Scroll to the bottom of the page to "Payment Method."

  6. To edit an existing payment method, click the arrow in the top right corner of the debit or credit card you would like to update and select "Edit."

  7. Alternatively, you can select "+ Add Payment Method" to add a new payment method to your account.


Still need help?

Visit us at gosite.com to chat, or email us at [email protected].

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