The Messenger widget announcement message is the message that pops up from the chat icon on your website to entice your website visitors to get in touch! See the image below for reference.

If you have the Messenger widget installed on your website you can customize the announcement from your GoSite dashboard. This article will guide you through how!


Which device are you using?


Updating your Messenger widget announcement from your computer

  1. Log in to GoSite on your computer.

  2. Click the profile icon in the top right corner.

  3. Select "Manage My Business."

  4. Select "Messenger" under "Product Settings."

  5. To create or update an announcement, type it in the "Announcement" field.

Note: Removing all text from this field will remove the announcement.

Your changes will be saved when you navigate away from the page.


iPhone

  1. Tap the "Menu" icon in the bottom right.

  2. Select "Manage Business."

  3. Select "Messenger" (at the bottom of the menu).

  4. Update your announcement by editing the text in the "Announcement" field.

  5. Click "Update" in the top right corner to save your changes.


Android

  1. Log in to GoSite on your Android phone.

  2. Tap the three-line menu icon in the top left.

  3. Select "Manage Business."

  4. Select "Messenger" (at the bottom of the menu).

  5. Update your announcement by editing the text in the "Announcement" field.

  6. Click "Update" in the top right corner to save your changes.


Still need help?

Visit us at gosite.com to chat, or email us at [email protected].

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