By adding store and/or branch managers to the dashboard, they can send review requests to customers, monitor messages, and respond to them for multiple locations.
Location managers can be added to either the Partner Portal or an individual location dashboard.
How to add a manager to the Partner Portal
1. Login to the Partner Portal.
2. Click the “Managers” tab on the left hand side.
3. Click the “Add Manager” button in the top right corner.
4. Fill out the required fields. Be sure to include a valid email since an invitation link will be sent to the user for them to set up their password for their login credentials. Managers can be added to all locations or just a one specific location.
5. Click “Add manager” to save the user’s information and send an invitation to their email.
Note: The manager will receive a time sensitive link they will need to use to set a password and finalize their account.