Google My Business Q&A pages are a great way to interact with your clients and answer their most frequently asked questions. A Q&A page is also a great way to show search engines that your business is active and engaging which helps boost your online presence. If you're just getting started with Google My Business Q&As, personally post some of the questions you're asked most often along with an answer!

Desktop

How to Create Your Own Question and Answer it Yourself

  1. Log in to your GoSite Dashboard.

  2. Select the Placement tool

  3. Locate and click the “Q&A” tab on the far right.

  4. Click the " + Ask Question" blue button on the top right.

  5. Type in a frequently-asked question and answer in respective areas, then hit "Add Question."

How to Answer a Question that Someone Else Asked on Your Google My Business

  1. If there is a question to answer, click on the drop-down arrow next to the question.

  2. Click the arrow icon to reply.

  3. Type your response and select "Reply."

iPhone

How to Create Your Own Question and Answer it Yourself

  1. Open the GoSite app and log in.

  2. To create your own question, click the blue and white plus sign in the bottom right corner and type your question and answer if applicable.

  3. Click "Add" to post it to your Google My Business page.

4. You can also filter your Q&A view by clicking on the Filter icon in the top right corner. The filters allow you to sort by "Latest" or "Oldest" questions. If you want to see questions with no responses toggle the "Only show questions with no responses" button on.

How to Answer a Question that Someone Asked on Your Google My Business

  1. Click the three-line menu icon.

  2. Click the "Placement" tab on the bottom of your screen.

3. From the drop-down menu at the top, switch from "Google Insights" to "Q&A."

4. To answer an existing question, tap on the question. You can then write your answer in the bottom "Answer" box.

5. Click the Send button (paper plane icon) to post your answer to your Google My Business page.

Android

How to Create Your Own Question and Answer it Yourself

  1. Open the GoSite app and log in.

  2. To create your own question, click the blue and white plus sign on the bottom right corner and type the question and/or answer.

  3. Click "Add" to post it.

4. You can also filter your Q&A view by clicking on the Filter icon in the top right corner. The filters allow you to sort by "Latest" or "Oldest" questions. If you want to see questions with no responses toggle the "Only show questions with no responses" button on.

How to Answer a Question Someone Asked on Your Google My Business

  1. Open the GoSite app and log in.

  2. Click the three-line Menu icon in the top left corner.

  3. Click "Placement."

  4. From the menu bar at the top, click “Q&A.”

4. Tap on the question and write your answer in the bottom "Answer" box.

5. Click the paper plane icon to submit your answer.

Learn more about connecting your Google My Business page to your GoSite Dashboard.

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